Instant Customer Service Auditing
for Your Business!

About Us

Spotcheckz has been created by industry professionals with a vision that professional customer service auditing shouldn’t be outside the reach of small businesses anymore.

With our revolutionary service, you can get speedy, highly-detailed reports on your customer support team — without spending a small fortune or waiting for an eternity.

Our customer service audits are hands-down the best way to improve experiences, word-of-mouth referrals, and build a troop of loyal customers so you can scale your business with peace of mind.

The best part? Our auditing team is made of expert customer service agents who have a background in many industries, including retail, technical and medical industry.

Spotcheckz is working with remotely based auditors with a professional customer service background. We provide customer service audits in the following languages: English, German, French, Spanish and Dutch. But we are aiming to offer more languages soon.

Take your business on the path of sustainable growth by joining us today. That way you will get a competitive edge by using our service before anyone else does.

Process


We love to KISS, so we Keep it Smart and Simple:

  • Register your company for free on our website
  • Login to your account and open a new assignment
  • Fill in what kind of check we need to make: We offer Chat, E-mail and Phone Checks
  • Tell us within which time frame we need to make the check
  • Tell us what we need to check: You can choose any item from our Spotcheckz Menu and/or you can add your own script.
  • Within 1 business day you’ll receive an e-mail that your audit has been accepted and scheduled with a payment instruction.
  • As soon as we have made the check and it’s verified by SAM our Spotcheckz Account Manager you’ll receive an e-mail notification.
  • Log in to your account and view the complete check in your account.

Note: Our audit system has for now an English interface, but our developers are working hard on other language versions. However you can enter your instructions in one of the languages mentioned above, as we are working with native speaking auditors

Pricing

Spotcheckz is offering competitive rate of 25 euro per audit. No matter where your company is based in the world. Next to that: every new customer will receive a discount of 50% on their first check.

25/Audit

Basic Audit

  • 1 of 3 Options:
    Chat
    Telephone Call
    E-mail
  • Included:
  • Telephone call
    Internet fees
    Staff costs

    Screenshot and/or
    audio file securely
    stored and viewable
    24/7 in secure online
    Spotcheckz account
Sign Up Now

65/Bundle

Audit Bundle

  • 3 Audits:
    Chat
    Telephone Call
    E-mail
  • Included:
  • Telephone call
    Internet fees
    Staff costs

    Screenshot(s) and/or
    audio file(s) securely
    stored and viewable
    24/7 in secure online
    Spotcheckz account
Sign Up Now

Spotcheckz XL

RECRUITMENT & CONSULTING


Looking for hands to upscale your online business? 

Do you want to improve your customer service? Then let’s have a chat together. 

Spotcheckz is supporting online sellers and traders that are looking for 

CS recruitment and CS consulting solutions. 

More information you’ll find here.